Returns & Refund Policy

Return Policy:
We do not offer cash returns for items purchased on our website.

 

1. Return Window: Returns must be requested within 3 days of delivery.

 

2. Return Charges: A ₹149 deduction will be applied for return shipping.

Please note these charges are for maximum 1 quantity, order containing more than 1 items will be charged more as per weight.

1 Item- 149

2 Items- 200

3 or more items- according to weight 

 

3. Refund Process: Refunds will be issued in the form of a Coupon Code after QC ( Quality check ) when the product is delivered back to our warehouse, which can be used for future purchases.

 

4. Coupon Validity: The issued coupon code will be Valid for 360 days from the date of issue. 

 

5. Condition for Returns: Items must be Unused, Unwashed, and in their original packaging with tags intact.

6. How to Initiate a Return:

• Please reach out to us on WhatsApp with your order number : 7489861177 (Whatsapp Message only as we do not have calling support currently)

•Wait for response from our support team.

•Once Pickup is done, you'll receive coupon from our team's side.

•Please ensure to wait for pickup as sometimes the courier partner delays.

Working hours: 12-6(Monday - Friday)

(Only WhatsApp Message )

 

7. How to Use Coupon Code: Coupon Code can be used only once, price of the new product should be same or higher then the coupon code amount. You can use it at the time of checkout. Exchange/ Return is not allowed on orders purchased using store credits. With store credit, other coupon can’t be combined.

8. Once order placed, cancellation is not available under any circumstances as brand has no refund policy. 

 

9. Respectful Communication Policy : We’re always here to help and ensure a smooth experience for you. Kindly note that our customer care executives follow brand policies strictly and do not have the authority to make exceptions. We request you to avoid arguments regarding policies, as it may delay resolution. Thank you for your understanding and cooperation.

 

10. Our goal is to make the size exchange process as convenient as possible while ensuring a fair and sustainable approach. By introducing a nominal return fee  for product return, we can continue to provide you with good products and excellent service.